Frequently Asked Questions
How do I know my PB84 bottle is genuine?
Every bottle carries a unique batch code on the base, verifiable under Account → Order History or by contacting us directly.
Do you accept general applications?
Yes — use the "General Application" option on the Careers page even if no current opening fits.
How do I become a PB84 stockist?
Submit an enquiry through our Distributor Enquiries page and our wholesale team will follow up within 5 business days.
How do I track my order?
You will receive a tracking link by email once your order ships. You can also view live status under Account → Order History.
Can I change or cancel an order after placing it?
Orders can be changed or cancelled within 1 hour of purchase — contact us immediately via the chat widget or Contact page.
What is your return policy?
Unopened items may be returned within 30 days for a full refund. See Shipping & Returns for full details.
Do you ship internationally?
Yes, PB84 ships to over 40 countries. Duties and taxes are calculated at checkout.
How long does delivery take?
3–5 business days domestically, 7–14 business days internationally.